Zaply
Zaply
Zaply
Zaply
Services · AI & Data

ChatGPT is generic. Your business isn't.

Off-the-shelf AI doesn't know your products, your tone, your history, or your domain. We build LLM applications that are trained on your data, speak your language, and produce outputs that fit directly into your workflows.

Talk to the teamModel-agnostic · GPT-4, Claude, Llama, Mistral

What we build

LLM applications that know your domain and fit your workflow.

Custom LLM Applications

Applications built on GPT-4, Claude, Llama, Mistral, or domain-specific models — chosen based on your use case, latency requirements, data privacy needs, and cost constraints. No default stack.

RAG Systems (Retrieval-Augmented Generation)

Your documents, manuals, policies, and knowledge base become queryable. The AI answers from your content — not from the internet — with source citations, so there are no hallucinations you can't trace.

Fine-Tuned Domain Models

When a general model isn't enough, we fine-tune on your historical data. Your AI learns your terminology, your tone, your edge cases, and your domain — producing outputs that match your standards.

Structured Output & Workflow Integration

Every application produces structured, predictable output: JSON payloads, filled forms, CRM updates, classified tickets. The AI fits into your workflows, not the other way around.

Architecture

We pick the right approach for your use case.

Not every problem needs fine-tuning. Not every problem can be solved with prompting. We match the architecture to the problem — not the other way around.

Prompt Engineering

Best when: Task is well-defined and consistent

Fastest to build · Works within model knowledge cutoff · No custom data needed

RAG

Best when: You need answers from your own documents or database

No hallucinations outside your knowledge · Always up-to-date · No fine-tuning needed

Fine-Tuning

Best when: You need the model to behave consistently in a specialized domain

Best for tone, format, and domain accuracy · Requires labeled training data

Agentic + LLM

Best when: The task requires multi-step reasoning and actions

Most powerful · Highest complexity · Requires full observability setup

Use case scenarios

Examples of what we can build together.

Legal & Compliance

Contract analysis that reads 200-page agreements in 40 seconds

A legal services firm was spending 6–8 hours per contract on manual review. We built a RAG-based document intelligence system that extracts key clauses, flags non-standard terms, identifies risk areas, and generates a structured summary. Review time dropped to under 10 minutes per contract.

Enterprise Operations

Internal knowledge assistant that replaced 60% of Tier-1 support tickets

A 900-person company had a support backlog caused by internal questions about HR policies, IT procedures, and product specs. We built a RAG assistant over 3,400 internal documents. Employees get instant, cited answers. The IT support queue dropped by 60% in the first 6 weeks.

Areas of application

Where does this apply in your organization?

Concrete examples of how this capability translates into real business impact by department.

Customer Service

  • RAG-powered support knowledge base
  • Multilingual intent detection & routing
  • AI agent for multi-step ticket resolution

Sales & Marketing

  • SEO & social content generation at scale
  • Hyper-personalized outreach sequences
  • RAG over product catalog for instant quotes

Document Management

  • Contract drafting & clause analysis
  • Multi-document Q&A and synthesis
  • Regulatory compliance scanning

IT & DevOps

  • Internal documentation RAG assistant
  • Automated code review & PR summaries
  • Incident postmortem generation

Finance & Accounting

  • Automated P&L narrative generation
  • Invoice & contract data extraction
  • Audit trail summarization

Human Resources

  • Policy handbook Q&A assistant
  • Job description & interview kit generation
  • Performance review synthesis

Have a use case in mind?

Tell us the problem. We'll recommend the right architecture — RAG, fine-tuning, or agentic — and give you an honest estimate of what it takes to build it right.

Start the conversation